Started in 2013, Neighbours is a health-social integration and community engagement project by South East CDC and Eastern Health Alliance, and supported by VWOs, GROs and community partners targeted at vulnerable seniors with high care needs as priority.
Neighbours has reached out to grassroots divisions, Bedok, Changi Simei, Fengshan, Geylang Serai, Joo Chiat, Kampong Chai Chee, Kembangan Chai Chee, Marine Parade, Siglap and Braddell Heights, to establish a comprehensive healthcare tracking system and a network of volunteers who are neighbours to serve seniors with high healthcare needs.
Neighbours Community Care Team (CCT)
Changi General Hospital (CGH), with support from South East CDC, embeds a team of healthcare professionals (known as the Community Care Team, or CCT). Each CCT comprises members who are nursing, social-work or healthcare industry-trained professionals. These members are assigned to build long-term relationship with vulnerable seniors, assessing their needs, customising care plans, monitoring their health conditions longitudinally, and connecting them with informal networks and formal services.
Neighbours – Friend A Senior Programme
In order to assist more seniors, CCTs would require support to keep a watching eye on seniors whose conditions have stabilised. It is preferred for such support to come from stakeholders with close proximity, i.e. direct neighbours/ residents of the same block or neighbourhood.
Hence, South East CDC and Changi General Hospital (CGH) co-developed Standard Chartered Friend A Senior (FAS) Programme, pledging to engage, develop and sustain a pool of able residents/ volunteers in local grassroots division to support CCTs.
To date, more than 600 volunteers comprising residents, active volunteers and students have been trained, are matched to befriend over 3000 vulnerable seniors.